Terms and Conditions
OVERVIEW
This website is operated by Mine Direct Minerals LLC. Throughout the site, the terms “we”, “us” and “our” refer to Mine Direct Minerals LLC. Mine Direct Minerals LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - INFORMATIONAL ACCURACY, COMPLETENESS, AND CURRENCY
Mine Direct Minerals LLC does not hold responsibility for the precision, completeness, or current status of information presented on this website. The content on our site is offered solely for general informational purposes and should not be the only factor in making decisions without consulting primary sources of information that are more accurate, complete, or up-to-date. Dependence on the site's material is at your own risk.
This site may include historical data for reference purposes only. Such historical information is not necessarily current and is offered for your background use. While Mine Direct Minerals LLC can modify site contents at any time, there is no commitment to update any information. Monitoring changes to our website is your responsibility.
SECTION 4 - SERVICE AND PRICE CHANGES
Prices for our products are subject to change without prior notice.
Mine Direct Minerals LLC reserves the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be held accountable for any amendment, price alteration, suspension, or discontinuance of the Service to you or any third party.
SECTION 5 - PRODUCTS OR SERVICES
Some products or services may be available exclusively online via the website. These products or services may have limited quantities and are subject to return or exchange only as per our Return Policy: [INSERT LINK TO REFUND POLICY].
Efforts have been made to accurately display the colors and images of our products that appear at the store. However, we cannot guarantee the accuracy of your computer monitor's display of any color.
Mine Direct Minerals LLC reserves the right, without obligation, to limit the sales of our products or Services to any individual, geographic area, or jurisdiction, on a case-by-case basis. We also reserve the right to limit the quantities of any products or Services we offer. Product descriptions and pricing are subject to change at any time without notice, at our discretion. We may discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not assure that the quality of any products, services, information, or other material purchased by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - BILLING AND ACCOUNT INFORMATION ACCURACY
Mine Direct Minerals LLC reserves the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. Restrictions may include orders by or under the same customer account, credit card, and/or orders using the same billing and shipping address. Should we change or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, seem to be placed by dealers, resellers, or distributors.
You commit to providing current, complete, and accurate purchase and account information for all purchases at our store. You agree to promptly update your account and other information, including your email and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.
For further details, review our Return Policy: [INSERT LINK TO REFUND POLICY].
SECTION 7 - OPTIONAL TOOLS
Mine Direct Minerals LLC may offer access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that access to such tools is provided "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We bear no liability stemming from or related to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you are familiar with and approve of the terms provided by the relevant third-party provider(s).
We may introduce new services and/or features through the website (including, the release of new tools and resources) in the future. Such new features and/or services will also adhere to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Content, products, and services available via our Service may include materials from third-parties.
Third-party links on this site may lead you to third-party websites not affiliated with us. Mine Direct Minerals LLC is not accountable for examining or evaluating their content or accuracy and we do not warrant, nor will we have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the procurement or use of goods, services, resources, content, or any other transactions conducted in connection with third-party websites. Carefully review third-party policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that Mine Direct Minerals LLC may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. Mine Direct Minerals LLC takes no responsibility and assumes no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see [INSERT LINK TO PRIVACY POLICY].
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Mine Direct Minerals LLC undertakes no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Mine Direct Minerals LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Mine Direct Minerals LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of both parties incurred before the termination date will survive the termination of this agreement for all intended purposes. These Terms of Service are operative unless and until terminated by either you or Mine Direct Minerals LLC. You may terminate these Terms of Service at any time by informing Mine Direct Minerals LLC that you no longer wish to utilize our Services, or when you cease using our website.
Should Mine Direct Minerals LLC, in its sole discretion, determine that you have failed, or suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. Upon termination, you will remain liable for all amounts due up to and including the date of termination; and/or as a result, Mine Direct Minerals LLC may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of Mine Direct Minerals LLC to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. The Terms of Service and any policies or operating rules posted by Mine Direct Minerals LLC on this site or in respect to the Service constitute the entire agreement and understanding between you and Mine Direct Minerals LLC. This agreement supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Mine Direct Minerals LLC (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby Mine Direct Minerals LLC provides you Services shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on our website. Mine Direct Minerals LLC reserves the right, at its sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be directed to us at [your new contact email for Mine Direct Minerals LLC].
Our contact information is as follows:
Mine Direct Minerals LLC
3916 E 82nd St
Indianapolis, IN 46240
[Insert appropriate contact email for Mine Direct Minerals LLC]
Shipping Policy
At Mine Direct Minerals LLC, ensuring the prompt delivery of your order is a priority. We endeavor to dispatch orders swiftly and efficiently. Below is an outline of our shipping policy.
Order Processing:
Orders are processed within 1-2 business days.
Orders placed during weekends or holidays are processed the next business day.
An email confirmation with a tracking number will be sent once your order is on its way.
Shipping Rates and Delivery Estimates:
Shipping charges are calculated based on the weight and destination of your order.
Typical delivery times are between 5-7 business days after dispatch.
Expedited shipping options are available for an additional fee.
International Shipping:
We offer international shipping. For specific inquiries regarding international delivery, please contact us for more details.
International customers are responsible for all customs and import duties.
International shipping times are variable and can take longer than domestic delivery.
Shipping Damage:
If your order arrives damaged, please inform us within 48 hours to arrange a replacement.
Keep all original packaging and provide photographs of the damage for our records.
Returns and Exchanges:
For information on returns and exchanges, please see our Return Policy.
Return Policy
At Mine Direct Minerals LLC, your satisfaction with our products is of utmost importance. If you are not entirely happy with your purchase, we offer a straightforward return and exchange policy.
Eligibility for Return:
Items must be returned within 7 days of receipt.
Products must be in their original condition, with tags and packaging intact.
Certain items, such as custom-made or final sale products, are not eligible for return.
Return Process:
Reach out to our customer service to begin the return process.
We will provide a return shipping label and instructions for returning your item(s).
Refunds or exchanges will be processed once we receive the returned item(s).
Exchanges:
Contact customer service to arrange an exchange.
Exchanges are subject to stock availability.
Return Shipping:
Customers are responsible for the cost of return shipping.
We recommend using a trackable and insured shipping method.
Mine Direct Minerals LLC is not liable for lost or damaged returns.
For any queries regarding our shipping or return policies, please contact Mine Direct Minerals LLC customer service. We are committed to providing excellent customer support.